FAQs

Like to know more? Check out our FAQs below.

  • What can I use my loan for?

    Personal lending can be used for a variety of reasons, for example, to consolidate debt, buy a new car, take a holiday, and other personal projects.

  • What are your interest rates?

    Our interest rates range from 9.95%* p.a. to 29.95%* p.a. Your interest rate will be based on your financial circumstances, including factors such as: how much you’d like to borrow; the term of your loan; your income; your other financial commitments; and your credit history.

  • What are your standard fees and charges?

    A loan establishment fee and/or broker fee of up to $999 applies and is added to the total amount borrowed.

  • How much can I borrow?

    Our minimum loan amount is $3,000. The amount you are able to borrow will be determined by the repayment amount you can comfortably afford, which we assess based on your income and other expenses.

  • What are your loan terms?

    We provide loan terms from 1 to 5 years. Loan terms are structured to personal needs and can be repaid weekly, fortnightly or monthly.

  • What are your terms and conditions?

    Normal lending criteria apply. Loan Spot lending is provided by a range of lenders as appropriate to individual customer’s needs. To view the terms and conditions of the lenders we work with, please click on the links below:

    Heartland – click here
    Finance Now – click here
    UDC – click here
    MARAC – click here
    NZCU South – click here

  • Can I switch existing lending to Loan Spot?

    Yes, you can, as long as the borrowing meets our lending criteria.

  • Who can apply for a loan?

    You must be 18 years of age or older to apply for a loan with us.

  • How do I make a compliment or complaint?

    We strive to provide a high level of service to all our customers. If you would like to send us a compliment, please email us or call us on 0800 666 022.

    We take complaints very seriously and will investigate immediately. If you would like to make a complaint, please email us and we will respond within 48 working hours.